Legal
Privacy Policy
This Privacy Policy (the "Policy") describes how
INTRUST REAL ESTATE L.L.C — a company operating under
the trading name "Core Realty" (the "Company",
"we", "us") — collects, uses, stores and discloses personal data
of users of the website corerealty.ae, job
applicants, clients and partners.
This Policy is developed in accordance with:
- UAE Federal Decree-Law No. 45 of 2021 on personal data protection (the "PDPL");
- Decisions of the UAE Data Office regulator;
- TDRA regulation (Telecommunications and Digital Government Regulatory Authority);
- Dubai Emirate legislation on consumer protection and real estate agent activities (RERA, DLD).
1. Data Controller
INTRUST REAL ESTATE L.L.C
انترست للوساطة العقارية ش.ذ.م.م
Trading name: Core Realty
Registration details:
- Trade License # 1101395 — issued by the Department of Economic Development (DED), Dubai, 22/09/2022, valid until 21/09/2026
- RERA Office Registration Number (ORN) # 31840 — Real Estate Regulatory Agency / Dubai Land Department, Bronze office classification
- Commercial Register # 2007238
- Dubai Chamber of Commerce & Industry Membership # 419680
- Legal form: Limited Liability Company (LLC)
- Share capital: AED 100,000 (100 shares)
- Licensed activity: Real Estate Buying & Selling Brokerage
Registered and operating address:
Onyx Tower 1, Floor 4, Office 413
The Greens, Al Thanyah First, Dubai, UAE
Privacy contacts:
Email: info@corerealty.ae
Phone: +971 50 271 2549
2. What data we collect
2.1. Data you provide voluntarily
- First name, last name
- Contact details: phone, email, Telegram
- Role information (broker, client, developer, partner)
- CV, professional experience (for applicants and brokers)
- Information about deals, properties, portfolio, bank details for commission payouts
- Other data submitted through feedback forms, messengers and Core's corporate channels
2.2. Data collected automatically
- IP address, device type, operating system, browser version
- Country and region (determined by IP)
- Site activity: pages viewed, session duration, referral source
- Cookies and similar technologies (see § 7)
2.3. Data from third parties
- Information received when you interact with Core Realty's social media accounts (Instagram, Telegram, LinkedIn)
- Information shared by our partners (developers, banks, legal advisors) as part of a deal
- Data from government registries (RERA, DLD, Trakheesi) required to execute real estate transactions
3. Purposes of processing
- Providing access to the Core Realty platform and services
- Processing applications, maintaining communication
- Conducting and supporting real estate transactions
- Paying commission rewards to brokers
- Marketing, informing about new projects and services (only with your explicit consent)
- Analytics, improving the website and user experience
- Compliance with UAE legislation: AML/CFT, tax and corporate law, RERA regulation
- Protection of the Company's legitimate interests (security, incident investigation, dispute resolution)
4. Legal grounds for processing
In accordance with art. 5 of the PDPL, we process data on at least one of the following grounds:
- Your consent — for marketing communications, use of non-essential cookies
- Performance of a contract — to provide brokerage and advisory services to you
- Compliance with legal obligations — AML/CFT, tax reporting, RERA and DLD requirements
- Legitimate interests of the Company — ensuring platform security, fraud prevention, dispute resolution
5. Sharing data with third parties
We may share your data with:
- Cloud and infrastructure providers (Railway, AWS, GCP and similar)
- Analytics services (anonymized data only)
- Embedded widget services: LightWidget (Instagram feed), Google Maps (office map)
- Legal advisors, auditors and other professional advisors — under confidentiality terms
- Partners as part of a specific transaction: developers, banks, insurers, escrow agents
- UAE government authorities and regulators upon lawful request
We do not sell your personal data to third parties.
6. International data transfers
Some of our processors may be located outside the UAE (for example, Google or Meta infrastructure in the US and EU). Such transfers are carried out in accordance with arts. 22-23 of the PDPL, provided the recipient maintains an adequate level of data protection or on the basis of standard contractual clauses approved by the UAE Data Office.
7. Cookies and similar technologies
The site uses the following categories of cookies:
- Essential — required for site operation (session, security). Cannot be disabled.
- Analytics — help understand how the site is used. Enabled with your consent.
- Marketing — for personalized advertising. Enabled with your consent.
You can manage cookies in your browser settings (Chrome, Safari, Firefox etc.) or through the consent banner on the site.
8. Data retention periods
We retain personal data:
- For the duration of contractual relations with you;
- Plus the period required by UAE legislation — at minimum 5 years for real estate transaction documents (DLD/RERA requirement), 5 years for AML documentation, 7 years for corporate and tax records.
- After the retention period expires, data is deleted or anonymized.
9. Your rights (PDPL, arts. 13-19)
You have the right to:
- Receive information about what data of yours we process
- Receive a copy of your data in a structured format
- Request correction of inaccurate or incomplete data
- Request deletion of your data (subject to mandatory retention periods)
- Restrict or object to processing
- Port your data to another controller
- Withdraw previously given consent at any time
- File a complaint with the UAE Data Office: u.ae
To exercise any of these rights, write to info@corerealty.ae. We will review your request and respond within 30 calendar days. In case of a motivated refusal, you have the right to contact the UAE Data Office.
10. Security
We apply reasonable technical and organizational protection measures: transmission encryption (HTTPS/TLS), access limitation and logging, backups, regular security audits, employee training. In the event of a data breach, we notify the UAE Data Office and affected subjects within the timeframes set by the PDPL (typically, 72 hours).
11. Children
Core Realty's site and services are not intended for persons under 18 years of age. We do not knowingly collect data about children. If you become aware that we have received data about a minor without parental or guardian consent, please write to info@corerealty.ae — we will delete it immediately.
12. Policy changes
We may update this Policy from time to time. Material changes are published on this page at least 7 calendar days before they take effect. The date of the last update is shown at the top of the document.
13. Contacts for requests
- Legal entity: INTRUST REAL ESTATE L.L.C (Trade License 1101395, RERA ORN 31840)
- Email: info@corerealty.ae
- Phone: +971 50 271 2549
- Postal address: Onyx Tower 1, Floor 4, Office 413, The Greens, Dubai, UAE
- Data protection regulator: UAE Data Office — u.ae
- Real estate regulator: Real Estate Regulatory Agency (RERA) / Dubai Land Department — dubailand.gov.ae